Northstar Ford Gregoire — Car Dealer in Fort McMurray

Reviews of Northstar Ford Gregoire

• Christian

  Added 2016.07.30

  Not overly happy. So far with warranty work, long as I talk to the service adviser every time, I get good service. But when I bring my truck for normal service, I've had issues. They keep loosing the nuts in my hub caps. They changed my marker lights when I asked them not to and lost half the bolts and stripped the other half. Head light falls out now... Said they serviced my front diff and didn't. And I always get the same red head in the service bay. Seams like a nice enough girl but should not be in customer service. Always looks at you like your retarded and talks like a robot. Not very personable and very condescending. Mixed reviews on my party for sure. Also had my Shelby serviced in McKay and went to pick it up. Was outside covered in half and inch of dust... I know they don't have room to keep higher end vehicles inside for customers but a free detail woulda been nice :(
• Gavin

  Added 2016.06.05

  We went in to trade in our truck for a newer model. We worked with Tracy Morine. I left very happy. Tracy was very personable and easy to work with. She took the time to sit and listen to our likes and dislikes for our old truck and what we were looking for in a new one. She worked hard to find us what we were looking for even down to colour choices. I would recommend Tracy to anyone!
• Caleb

  Added 2015.12.31

  Very long waits for minor service. Jobs done incomplete. High labor rate for poor quality work.
• Olivia

  Added 2014.06.24

  Great customer service but a long wait for my vehicle, almost 2 weeks.
• Cody

  Added 2013.04.13

  I just bought a new vehicle off Tracy. She was so helpful and down to earth. I would definitely recommend her to anyone buying a new vehicle! She took the time to understand exactly what I was looking for and found me the perfect vehicle!